Sales & Marketing,marketing management,
Information and Communications,
Customer Service,
Environmental Cleaning,
Personal Services,
Building and Construction,
Leadership and People Management
The workings of a team are like an orchestra. Each player has different skills – playing a trumpet, drum or clarinet, etc. The leader has to lead all members to play to the same tune. This course empowers supervisors, assistant managers and team leaders with the skills to engage, support and lead their teams to ‘play to the same tune’ to achieve objectives and implement business plans.
Provider: THE SINGAPORE NATIONAL EMPLOYERS FEDERATION
Upon completion of the programme, participants will be able to: • Contribute, develop and implement business plans to support organisational strategic goals and priorities • Implement relationship based management process that supports achieving improved business results • Recognise and reward staff for high performance results • Use appropriate tools, skills-set and strategies to actively...
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This course is designed to enhance your effectiveness as a leader of self-managed teams. It will equip you with the skills and knowledge to work effectively with your team leaders.
It covers identifying opportunities for innovation and the implementation of changes to work practices and continuous improvement processes.
This course will address the skills and knowledge required by managers to optimize workplace performance by cultivating harmonious and productive relationships in the workplace. It covers enhancing workplace relationships, promoting diversity and managing conflict.
This course provides participants with the skills and knowledge required to manage change processes when working with team leaders. It covers facilitation of innovation, the implementation of change strategies and evaluating the impact of change.
This course will address the skills and knowledge required by assistant managers, supervisors and team leaders to achieve business result by leading and managing the team effectively. This workshop will cover the framework for mapping business goals into clear team plans. It also covers key concepts and practical techniques of work allocation, performance management and risk management.
This course will offer your assistant managers, supervisors and team leaders the know-how and the aptitude to conceptualize relevant and enduring initiatives to help bring your business towards continuous success by identifying & addressing skill development needs and motivating employee independence and development.
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This course will address the skills and knowledge required by supervisors, assistant managers and team leaders to engage collaborative relationships among your team members to achieve work successes in today’s workplace.
This workshop develops the skills and knowledge to grow leaders and develop a strong organisational talent base. It covers identifying and grooming successors, supporting learning and development and engaging employees. One will also learn how to develop strategic leadership networks, creating a diverse and cooperative work environment and participating in and supporting team building.
This course equips managers with management skills and knowledge required to achievement of success. They will learn to leverage teams in developing business plans, be effective in monitoring implementation and rewarding success to sustain peak team performance.
This course will address the skills and knowledge required by managers to harness performance potential of their team leaders. Participants will learn the impact of their managerial roles on the development of their team leaders and be able to apply various techniques to support the development of their team leaders.
This course will address the skills and knowledge required by supervisors, assistant managers and team leaders to model personal effectiveness and creative decision-making skills as a team leader. It covers effective communication, leadership in decision-making and developing and maintaining professional competence.